Legal notice

Privacy Policy

PROTECTION OF PERSONAL DATA

Social Networks

The Forum

When you participate in the forum, we encourage you to use a pseudonym and not your personal data. However, if you enter your personal data, be aware that your data is not subject to any special processing by Jacobsen Kites ApS. We also remind you that the information on the forum is public and that Jacobsen Kites ApS is not responsible for its use by any person accessing it publicly. To modify or delete your personal data entered on the forum, you can contact us via our contact form.

Your personal data is collected exclusively for the needs of our consulting and commercial activity. They are not subject to any automated decision-making or profiling and are not processed further without your consent.

Social Networks

When you use the links on our site to communicate with social media, you may send personal data to platforms external to Jacobsen Kites ApS. This is done under your full responsibility, and Jacobsen Kites ApS cannot be held responsible for the use of your personal data on these platforms. We recommend reviewing the personal data protection notices of these platforms before using them.

Cookies

A cookie is a small file, often anonymous, containing data, including a unique identifier, transmitted by the server of a website to your browser and stored on your computer's hard drive.

Cookie settings in your browser:
You can set your browser to accept all cookies sent by the sites you visit, to systematically reject all these cookies, or to ask you on each occasion whether you want to accept them or not. As each browser is different, we invite you to consult the help of your browser to learn more about how to set the acceptance of cookies.

Collection of Personal Data

Jacobsen Kites ApS collects personal information through the site to process orders, issue invoices, and establish warranty contracts. The absence of this information results in the cancellation of the order.

By registering on the site, you agree to provide truthful and accurate information about yourself. Providing false information is contrary to these general conditions as well as to the terms of use listed on the site.

In the course of its business, the personal data that are collected on this site (or "Platform") include:

- Delivery address (street, city, postal code, province, country)
- Billing address (street, city, postal code, province, country)
- Address supplement
- First and last name
- Email address
- Phone number
- Date of birth
- Credit card numbers
- Name of the cardholder
- First 6 digits of the bank card
- Type of credit card used
- IP address
- Order number

If you have agreed when signing in on the site, promotional emails offering new products, clearance offers, exclusives, and bargains will be sent to you.

Your personal data are recorded in our customer database and may be updated during subsequent contacts.

To modify, anonymize, or delete your personal data from our database, you can contact us via email at privacy@jacobsenkites.com. Your data are accessible to our management, Human Resources department, and sales department. They are transferred to our subcontractors only for hosting purposes and are not transferred to partners or clients without your authorization.

In the context of recruitment, personal data are collected by our applicant tracking system such as:
- Title
- First name
- Last name
- Email address
- Phone number
- Date of birth
- City or region
- Profile photo

If your application is not successful after a first series of contacts, your application data will be retained for 2 years from the date of your application.

You can exercise your rights to correct and delete directly within your Member Area. You can also submit your requests at any time via the dedicated contact form or by contacting the Data Protection Officer (DPO) at dpo@jacobsenkites.com.

Use of Personal Data

The personal data collected from users are intended for the provision of the platform's services, their improvement, and the maintenance of a secure environment. They are retained for a period of five (5) years from the deletion of the account, or the last action performed on it, or the completion of the last purchase, except for a shorter retention period specified for certain data, especially cookies and bank data.

More specifically, the uses are as follows:
- Access and use of the Platform by the user
- Management of the operation and optimization of the Platform
- Organization of the terms of use of payment services
- Verification, identification, and authentication of data transmitted by the user
- Enabling communication between users
- Implementation of user support
- Personalization of services and advertising
- Fraud prevention, malware detection, and security management
- Dispute resolution
- Sending of commercial and advertising information based on preferences

Sharing of Personal Data with Third Parties

Personal data may be shared with third-party companies in the following cases:
- Use of payment services (connection with third-party banking and financial companies)
- Public posting of information in comments or forums
- Authorization of third-party websites to access data
- Use of service providers for support, advertising, and payment services

These providers have limited access to the user's data in the context of the execution of these services and are contractually obligated to comply with applicable regulations.

If required by law, the Platform may transmit data to respond to legal claims and comply with administrative and judicial procedures.

In the event of a merger, acquisition, asset sale, or bankruptcy, data may be transferred, and users will be informed prior to such transfer.

Security and Confidentiality

The Platform implements organizational, technical, software, and physical digital security measures to protect personal data against alteration, destruction, and unauthorized access. However, the internet is not a completely secure environment, and Jacobsen Kites ApS cannot guarantee the security of transmitted or stored data.

Implementation of Users' Rights

In accordance with the regulations applicable to personal data, users have the following rights:
- Update or delete data through their account settings
- Request account deletion by writing to privacy@jacobsenkites.com
- Request access to personal data at privacy@jacobsenkites.com
- Request updates or deletion of inaccurate data

Evolution of This Clause

Jacobsen Kites ApS reserves the right to modify this privacy clause at any time. Any modifications will be posted on our website and communicated via email at least 15 days before taking effect. Users who disagree with the changes can choose to delete their account.

SCOPE OF THE GTC AND APPLICABLE LAW

Any order placed on the site implies acknowledgment and acceptance of the General Terms and Conditions (GTC). The GTC may be amended by Jacobsen Kites ApS at any time without prior notice.

Danish law is applicable to the contractual relationship between Jacobsen Kites ApS and the customer.
Any dispute arising from the contractual relationship falls under the exclusive jurisdiction of the Danish courts.